From
the pre-pandamic to post-pandamic era and from the post-pandamic to economical
crisis times, working environments went through huge changes rapidly. Office
working to Remote working and back to office working, then going again to
remote work and now the new hybrid working, workforce had to go through massive
adjustments in their work and lives. Managing the human resource in these times
were harder than ever before. Not only that, these adapting procedures must be
smoother and employee-friendly as well. For a proper switching of the workplace
to a hybrid working environment, there are few steps that had been used and
will be helpful in the future. Identified common steps of proper implementation
procedures of hybrid module are described under this topic.
The
effective implementation of a hybrid working model will be greatly influenced
by how you communicate inside your organization and between teams. The best
option is to adopt a form of asynchronous communication, which will allow your
team to communicate without the need to respond immediately. You will brief
your employees with everything they need to get the job done and let them run
the task in the allotted time. (Stewart, 2021). It is vital to properly clarify
the communication channel among the team members in a hybrid workplace (Rahaman
et al., 2020). Clarifying the communication channel would ensure that every
piece of information is passed at the right time and through the right channel.
Besides, the team leader has to ensure that whatever information is passed
across is over-communicated. This is to see to it that every team member gets
to the core of the matter and remains up to date about the company’s affairs.
In creating a less bumpy communication process, it may be helpful to keep
smaller team members in the hybrid work model. (Iqbal et al., 2021)
Building
up the awareness with the employee group is a very important step in
implementing the hybrid work model inside the workplace. Staying concerned
about what the other person on the team is going through will grant the team a
clear picture of the areas of strengths against everyone’s weakness. A good
grasp of the team’s strengths leads the team to best utilize the unique
strengths in the best way to get the best out of the team. However, a good
grasp of each person’s weakness will give an insight into how best to leverage the
individual weaknesses in a way that the team does not suffer for it, and the
weaknesses are not made obvious (Frey et al., 2018). The future of work is
inclusive of empathy regardless of the diversity of the team members. Being
aware of the individual’s story helps in being sensitive to where they are
coming from; that way, intolerance and hate actions can be avoided. Everyone
feels like they belong on the team the way they should, and they are assured of
a safe space where they would not be prejudiced upon no matter what. (Iqbal et
al., 2021)
Understanding
strengths and weaknesses will give a clear understanding about what to train
and develop into the hybrid work model inside the workplace. Training and
developing is the next step. One area to pay particular attention to is
developing skills to ensure that effective communication, performance
management, and team building are in place. There are many useful tools you can
use to help upskill your workforce, a good example of this is LinkedIn
Learning. (Stewart, 2021)
Technology
is tightly bonded with the hybrid workplace. Because of that, the next concern
should be developing the technological skills to match the evolving
environment. Technology skills in this context could be using the various
office productivity apps such as slack, Microsoft office, or office video
meeting tools such as zoom or google meet. Also, the virtual workplace’s basic
etiquette has to be learned, such as online meeting etiquette, emailing etiquette,
and messaging etiquette. Something as
simple as staying unmuted in a meeting could be the distracting factor limiting
the team’s productivity. Workers need to know when to mute and unmute
themselves (Levy, 2017). Meanwhile, the company stakeholders need to make
provisions for in-house training to ensure their team members’ constant
personal development. Not only that, workers also need to bear personal
responsibility for their growth (Thorpe & Gordon, 2012).
To
improve the implementation of the new work model, employees need to contribute
with their creativity and the critical thinking to the environment. Creativity
is helpful in an autonomous situation where the supervisor is not physically
present. In complex situations, critical thinking helps to come up with a way
out. For instance, if there is so much happening at the same Hybrid Workplace
time and there’s the need to prioritize while not physically present, critical
thinking comes in. Besides, critical thinking also helps in executing the ideas
derived through creativity (Wijngaarden et al., 2020).
Time
Management is the important final step of the implementation process. A skill
required of the hybrid workplace is the ability to manage time properly. The
system application is a different kind and the measure of time needs to be
dynamic. In solving the challenge of time management, a suitable style of time
tracking should be developed. There is the need to be real even at assigning
tasks because working remotely does not equate to working like a machine (Boss,
2020).
Above
mentioned steps can be identified as the foundation for a successful
implementation of the hybrid work model at a workplace. There can be situations
and company environments that would differ those steps but with the proper
adjustments, implementation process will be smooth and effective.
List
of References
· Boss, S. (2020). The future of
workplace with focus on user demand and value delivery.
doi:10.34726/HSS.2020.85803
· Frey, J. J., Pompe, J., Sharar, D.,
Imboden, R., & Bloom, L. (2018). Experiences of internal and hybrid
employee assistance program managers: Factors associated with successful,
at-risk, and eliminated programs. Https://Doi.Org/10.1080/15555240.2017.1416293
doi:10.1080/15555240.2017.1416293
· Iqbal, Kanwar Muhammad Javed &
Khalid, Farooq & Barykin, Sergey. (2021). Hybrid Workplace: The Future of
Work. 10.4018/978-1-7998-8327-2.ch003.
· Levy, D. (2017). Online, Blended and
Technology-Enhanced Learning: Tools to Facilitate Community College Student
Success. In The Digitally-Driven Workplace. Publications and Research.
· Rahaman, M. S., Kudo, S., Rawling,
T., Ren, Y., & Salim, F. D. (2020). Seating preference analysis for hybrid
workplaces. Academic Press
· Stewert, A (2021) How to successfully implement a hybrid working model - Breathe, Viewed on 1st December 2022 <https://www.breathehr.com/en-gb/blog/topic/remote-working/how-to-successfully-implement-a-hybrid-working-model>
· Thorpe, M., & Gordon, J. (2012).
Online learning in the workplace: A hybrid model of participation in networked,
professional learning. Australasian Journal of Educational Technology, 28(8),
1267–1282. doi:10.14742/ajet.763
· Wijngaarden, Y., Hitters, E., &
Bhansing, P. V. (2020). Cultivating fertile learning grounds: Collegiality,
tacit knowledge and innovation in creative co-working spaces. Geoforum, 109,
86–94.
doi:10.1016/j.geoforum.2020.01.005

Agreed. Furthermore, frontline leaders have traditionally relied on in-person team meetings or one-on-one coaching sessions as their go-to methods. They use it to get to know and inspire their staff, track engagement in real-time, and provide staff members strategic context and significance. Others will gain from training and new daily routines that help them improve their skills in online communication, mentoring, engagement, and management of remote and hybrid teams. Before the pandemic, many organizations provided leadership development programs in vital areas like fostering team cohesiveness and emotional intelligence. These procedures are becoming more and more crucial, especially for team members who joined during the pandemic (Hilberath et al., 2020).
ReplyDeleteThank you for this valuable addition. Pavlou (2022), states that their are 6 steps to properly implement a training programme in a hybrid workplace to new members for an office. Those are assessing the training needs, focus on soft skills for hybrid work, update the leadership training to match the new environment, revolve blended training, offer training that fits the new workflow and investing in the right delivery methods respectively.
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